Frequently asked questions,

useful documents and information

Help and Resources

System documents & forms

Helpful resources

This Knowledge Base includes steps to help an administrator check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Illawarra Coal Contractor Management System.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your workers approved faster.

Complete this form if you have a new worker who is already registered as an Illawarra Coal contractor, and you need them transferred to your company.

Frequently asked questions

Please click to expand the FAQ below.

Where do I register in the system?

Select the REGISTER button at the top of the page to find the Contractor Management System where you will register your business and employees to work for Illawarra Coal. If you already have an account, select to LOGIN with your details.

What benefit does the system have for contractors?

Registration ensures contractors are qualified to work for Illawarra Coal. It allows you to keep company and worker information up to date in one place online, and to ensure your workers are qualified and compliant to safely work on site.

How much does it cost to register workers in the system?

Worker registration costs $25 + GST per person per year for the management of roles, verification of documents, and supply of card. Annual renewal costs $10 +GST. A tax invoice will be supplied on payment.

Who do I contact if I have questions about the system?

You can contact Pegasus, who manages the system on behalf of Illawarra Coal. Visit Contact Us for details.