Frequently asked questions,

useful documents and information

Help and Resources

System documents & forms

Helpful resources

This Knowledge Base includes steps to help an administrator check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Illawarra Contractor Management System.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your workers approved faster.

Complete and return this form if you have a new worker who is already registered and you need them added to your company, or you would like to remove a registered worker from your company.

Frequently asked questions

Please click to expand the FAQ below.

Where do I register in the system?

Select the REGISTER button at the top of the page to find the Contractor Management System where you will register your business and employees to work for Illawarra Coal. If you already have an account, select to LOGIN with your details.

What benefit does the system have for contractors?

Registration ensures contractors are qualified to work for Illawarra Coal. It allows you to keep company and worker information up to date in one place online, and to ensure your workers are qualified and compliant to safely work on site.

How much does worker registration and inductions cost?

Worker registration costs $10 + GST per person per year for the management of roles and verification of documents. Annual registration renewal costs $10 +GST. A tax invoice will be supplied on payment.

If you want a site access card for your worker, that process will be completed at the end of registration at a cost of $15 + GST.

The Generic Heavy Haulage Induction costs $20 + GST per worker.

Who do I contact if I have questions about the system?

You can contact Pegasus, who manages the Illawarra Contractor Management System. Visit Contact Us for details.